Frequently Asked Questions

General Questions

What does InteractWith do exactly?

In the simplest sense, InteractWith is a mobile app and website that makes it easy for individuals to i/w their local service providers.

What does "i/w" mean?

"i/w" is shorthand for "interact with." You'll see us use this shorthand throughout the site and app.

What do you mean by 'interact'?

We believe that the personal touches of one's service shouldn't be lost when using a mobile device, so we classify interactions as any digital communication, sharing, or collaboration between two or more people.

Is the app available for Android and iPhone?

Yep! Our app is available for both the iPhone and Android. For iPhone users, you can download it on the App Store. And for Android, here's the link to Google Play.

What version of iOS and Android do you support?

You will need at least iOS 7.0 if you're an iPhone user, and at least Android version 4.0 (Ice Cream Sandwich) if you're using our Android app.

Is your website available for personal use?

At the moment, only businesses can use our website to manage their interactions.

Pricing

How much does it cost for Personal use?

It's always free for Personal use to i/w your local services.

If I'm a business, how much does it cost to get setup?

For businesses, it's free to setup your own mobile portal to i/w your clients. Follow this link to Get Started.

As a business how much does it cost monthly?

We offer a free version of the app where you can try out the product, and if you were to upgrade to our Premium version, it would only cost $25/mo. per user. For more information about pricing, please visit our Pricing page.

What if I decide to cancel? Are there any fees?

Nope! We simply cancel your membership and the features are brought back to the Essentials level. Your data is not deleted if you decide to cancel; only features are reduced.

I'm a larger business, do you have an enterprise solution for me?

Yes, please Contact Us for more information.

Customer Support

If I have a question, what should I do?

If your question isn't answered on this FAQ page, please visit our Support Section for helpful articles and the option to post a public question. If you are a Premium subscriber, you also have the option of emailing us your question.

If I'm a Premium subscriber and I email you a question, how long does it usually take for you to respond?

Typically we try to respond within 48 hours of your email.

What languages do you offer?

We only offer an English version of the product right now.

How safe and private is my data?

Security and privacy is our top priority. We do not sell your data, share your data, or view your data without your permission. We believe in the highest privacy standards when it comes to security and we routinely back up your data. Each transmission of your data is handled via a secure SSL connection with our servers.